Privacy Policy
Last Updated: February 2026
1. Introduction
Welcome to EverUs! We are committed to safeguarding the personal information and cherished memories of the couples who use our mobile application, website, and related services (collectively, the "Service"). This Privacy Policy clarifies how we gather, utilize, protect, and handle your data. By choosing to use EverUs, you consent to the practices detailed in this document. If you disagree with any portion of this policy, please do not use our Service.
2. Information We Collect
To deliver a personalized, secure, and synchronised experience for you and your partner, we collect the necessary data via voluntary submission and automated systems.
- Information You Provide: This includes your name, email address, profile picture, the date of your anniversary, shared memories (photos, tags, texts), chat messages, mood tracking entries, and relationship game answers.
- Automatically Collected Data: As you interact with EverUs, we log device specifics (such as your operating system, phone version, and time zone), usage metrics (like session lengths, feature interaction, and offline pet bond accumulation), and network identifiers (IP addresses).
- Location Information: We do not actively track or require precise GPS location data unless you explicitly enable localized notifications (such as for yearly memory reminders).
3. How We Use Your Information
The primary reason we process your data is to offer you a seamless, connected experience with your partner. Specifically, we use your data to:
- Create and manage your EverUs account.
- Synchronize your shared memories, chat interactions, and game progress between you and your partner using secure cloud services like Firebase.
- Send relevant push notifications, like updates when your partner alters their mood, leaves a comment, or levels up your shared pet.
- Enhance application stability, troubleshoot issues, and analyze general usage patterns to implement new features.
- Communicate essential administrative updates and promotional offers (which you can opt out of at any time).
4. Data Sharing and Disclosure
At EverUs, maintaining the privacy of your relationship is our utmost priority. We absolutely do not sell your personal information or shared memories to any third-party marketing or advertising networks.
We only share data under the following strict conditions:
- Trusted Service Providers: We work with secure third-party infrastructure platforms, such as Google Cloud Provider and Firebase, which help us host the application, back up data securely, and deliver push notifications. These partners are bound by strict confidentiality requirements.
- Legal Obligations: We may disclose data if legally required to comply with court orders, to protect the rights and safety of EverUs users, or to combat fraud or security threats.
- Business Transfers: Should EverUs undergo a merger, acquisition, or asset sale, user data may be transferred with prior notice and the guarantee of continued privacy protections.
5. Data Security
We deploy modern encryption techniques to secure your data both in transit and at rest. Access to personal files, photos, and chat histories is tightly restricted. While we strive for maximum security, no internet transmission is entirely impenetrable. We recommend securing your account with a strong password and maintaining your device's security updates.
Restriction on Sensitive Data
EverUs is designed exclusively for sharing relationship memories, casual interactions, and mood tracking. You are strictly prohibited from uploading, posting, or transmitting highly sensitive personal information through the Service. This includes, but is not limited to, financial data (credit card numbers, bank details), government-issued identification numbers (Social Security Numbers, passport numbers), precise medical or health records, or highly confidential business information. We disclaim all liability for any breach, compromise, or loss of such unauthorized sensitive data, as it is a direct violation of our policies to store it on the Platform.
Data Breach Protocol In the unfortunate and unlikely event of a personal data breach that poses a significant risk to your rights and freedoms, we will notify you and the relevant supervisory authorities in accordance with applicable laws (such as the GDPR). Notifications will be sent via the email address associated with your account or through an in-app alert without undue delay. This notification will detail the nature of the breach, the potential consequences, and the steps we are taking to mitigate the issue.
6. Data Retention and Deletion
Your user profile, memories, and chat logs are kept active as long as you maintain your account. We do not automatically purge your relationship timeline so that you can look back on those memories in the future. If you wish to permanently close your account, you can perform a complete deletion from within the app via Profile > Settings > Delete Account. Upon account deletion, all personal data is expunged from our production databases, though encrypted backups may persist briefly to manage disaster recovery protocols before being entirely erased.
7. Children's Privacy
EverUs is aimed at adult couples. We do not knowingly solicit, collect, or process information from minors under the age of 18. If we become aware that an underage user has registered, we will act promptly to delete their profile and remove their data in compliance with minor protection laws globally.
8. Your Rights and Choices
You maintain full control over the data you upload to EverUs. Depending on your jurisdiction (such as under the GDPR or CCPA), you may possess rights including:
- Access and Rectification: Viewing the information we have about you and updating it through the application interface.
- Deletion: Requesting the erasure of your digital footprint on EverUs.
- Data Portability: Procuring a digital copy of your data where technically feasible.
- Consent Withdrawal: Opting out of marketing communications or specific app tracking permissions via your device settings.
To execute a formal request regarding your privacy rights, drop us a line using the contact info provided below.
9. Cross-Border Data Transfers
EverUs is hosted on global cloud infrastructure to ensure operational security and high performance. Your data may be safely transferred to and processed in countries outside your residence. We ensure that these transfers comply with international security frameworks, maintaining stringent technical safeguards at all times.
10. Changes to This Policy
We may periodically update this Privacy Policy to reflect evolving app features or legal mandates. Any significant changes will be visibly communicated through an app update notification or via email. We encourage users to revisit this section occasionally.
11. Contact Us
If you have questions, feedback, or concerns regarding our privacy practices, please reach out to us. We are here to help!
- Email: EverUsRelationshipTracker@gmail.com
- Support Hub: Accessible directly via the "Help" section within your EverUs app settings.